Medico Magnet

MENTORING ACTIVITIES TO IMPROVE SERVICES QUALITY OF NURSING A substantial amount of the mentors' time will be spent at the main CHC facility in the block. The main purpose of being in health facilities is to ensure the quality of services that encompasses both system-level issues and individual provider-level issues. At healthcare facilities, mentors should use the PDCA approach at two levels First at the health facility level mentors will help staff to improve service delivery by helping the health facility team to solve problems related to facility systems that hamper day to day functioning of the facility.  The mentor will encourage providers to understand that when they work together their collective strength helps to resolve certain problems. Second, at an individual provider level, the mentor's focus should be to improve clinical competencies.  This chapter describes how the mentors can use the PDCA approach and specific tools at the first of these levels - service quali...

  What are the attitudinal qualities of an effective nurse mentor? This question is at the heart of all mentoring relationships. Some mentor-mentee relationships do well while others do not do well. Studies have shown that the key reasons for failure in mentor-mentee relationships are the expectations and approach of the nurse mentor . Many nurse mentors in the relationships that fail often have a belief that they should, and could. "reform" their mentees. These mentors, even at the very beginning, spend at least some of their time, pushing the staff to change. Almost all the nurse mentors in successful relationships on the other hand believe that their role is to support staff, to help them grow and develop. They see themselves as a friend to health facility staff. Very crucial for a nurse mentor is to build a good rapport with the health facility providers and this makes way for a fruitful mentor-mentee (provider) relationship. While there are many, some qualities stand o...